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White papers

E-Health: what impact on the French habits?

1 in 4 French people has a connected object, and 45% of them say they are willing to regularly measure their physical activity. But how do the French really view connected health?

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Prevention: what are the new expectations?

This white paper examines the expectations of prevention in the French health insurance market, which seems to indicate common themes amongst policyholders around the world.

Teleconsultation: a permanent (r)evolution?

This white paper examines the uses and expectations of teleconsultation in the French health insurance market, which seems to indicate common themes amongst policyholders around the world.

Digital health platform: enabling the digital transformation

Customer expectations are higher than ever, often driven by experiences outside of Health. Policyholders no longer just call on you to settle their bills. They want you to help them lead better, healthier lives. Your agents, partners, providers and corporate clients also expect you to improve how you engage with them.

Open insurance, the winning strategy to boost health insurance?

This white paper examines Open Insurance, which can be defined as reciprocally opening up insurers' offerings, resources and data to third-party services. This concept, made possible by the technological innovation of APIs (application programming interface), allows insurers to activate new growth drivers, similarly to what is happening in the banking world.