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Health and Protection

What is actisure?

Actisure is a digital-first platform for health and protection insurers, delivering end-to-end policy and claims management. From product design to automated claims payments, everything runs in one seamless system.

Already trusted by insurers in PMI, IPMI and travel across five continents — including two of the world’s top 10 insurers — Actisure supports 1 million+ members and pays out over £600m in claims every year.

Secured and sustainable

Hosted on cegedim.cloud, Actisure is a secure and sustainable, fully managed SaaS solution, so your teams can focus on growth, not infrastructure.

With powerful automation and a self-service front end, processes can be pushed directly to your clients - cutting costs, reducing errors, and transforming the customer experience.

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Deployed across
5 continents
~ 1m
Members Covered
£600m
Claims Paid Annually
6m
Outputs Produced/Year

actisure architecture

  Click to enlarge
Actisure architecture
Actisure cloud
 Product

Design complex products with simplicity and speed

Design and manage even the most complex insurance and service products with ease. Actisure’s configurable building blocks (100+ available) let business users - not developers - define product structures, attributes, and relationships in unlimited combinations.

Every component is wizard-driven, capturing lifecycle rules and business logic without technical effort. Whether insurance-based, service-based, or a hybrid of both, products can be created, updated, and deployed quickly.

With built-in product release management, insurers can launch new offerings or adapt existing ones faster, keeping pace with market demand while maintaining full control and compliance.insurance-based, service-based, or a hybrid of both, products can be created, updated, and deployed quickly.

Claims module
 Claims

Automate claims from submission to settlement

Streamline the entire claims lifecycle — from pre-authorisation through to payment and recoveries — with advanced automation at every stage.

The Claims module manages capture, authorisation, invoice processing, and assessment, all the way through to settlement. A powerful Straight Through Processing (STP) engine enables fully automated claims handling, with configurable criteria to control eligibility.

For even greater flexibility, a custom rules engine lets insurers define their own “if–then–else” logic across the full claims data model — ensuring precise control, faster turnaround times, and reduced operational costs.

 Policy

Manage the full policy lifecycle with flexibility and control

Manage the entire policy lifecycle — from inception to renewal or cancellation — with powerful tools for enrolment and membership management.

The Policy module supports individual, corporate (small or large), and non-rostered schemes, with flexible configuration options for data capture, underwriting, billing, and invoicing.

Built-in product override features let insurers tailor products at policy level, eliminating the need to create a vast catalogue of bespoke products, while still delivering maximum flexibility for corporate clients.

 Finance

Streamline billing, collections, and payments worldwide

Take full control of billing, collections, and payments with Actisure’s comprehensive, multi-currency finance module.

Premiums and fees are automatically collected through multiple methods, while outbound payments - from claims to commissions and refunds - are processed seamlessly.

A fully configurable technical accounts module allows insurers to define and manage all required double-entry accounting postings, ensuring accuracy, compliance, and financial transparency.

Actisure interface
 Digital

Power seamless sales, broker, and customer experiences

Actisure extends beyond core administration with a suite of digital capabilities that streamline distribution and engagement. Sales and onboarding portals simplify quotation, enrolment, and policy setup for corporate schemes and online sales.

Broker and partner self-service portals give intermediaries direct access to quotes, enrolments, policy data, and reporting, reducing administrative workload while strengthening relationships. For members, Actisure provides API-driven integration rather than a generic portal, enabling insurers to connect seamlessly with their own branded digital front ends while leveraging Actisure’s powerful back-end processing.

Cloud hosting
 Cloud

Secure, sustainable cloud hosting built for healthcare and insurance

cegedim.cloud delivers fully managed hosting and infrastructure services purpose-built for healthcare and insurance. With Tier 3+ certified data centres, it provides a secure, compliant, and highly available environment backed by 24/7 monitoring, disaster recovery, and 99.98% uptime.

Secured and compliant

Data protection is at the core, with advanced security controls, continuous vulnerability testing, and multiple certifications covering GDPR compliance, risk management, and cloud best practices.

Sustainability is equally integral: cegedim.cloud is ISO 50001 certified for energy management, actively reduces its carbon footprint through smart building upgrades, and employs automated environment scaling to minimise energy waste. A new data centre, opening in 2025, has been designed to rank among France’s most eco-friendly, targeting a PUE below 1.2, limited water use, and Tier IV build certification.

The result is a cloud platform that combines security, performance, and green credentials — enabling insurers to focus on innovation while knowing their systems run on infrastructure that is efficient, resilient, and future-ready.